Privacy policy

1. We are accountable for your personal information

We treat any information that can be used to identify, contact or distinguish a specific individual as “personal information”. The main category of personal information we hold is donor information. Donors include prospective donors.

Business information and certain publicly available information, such as names, addresses and telephone numbers as published in public directories, are not considered personal information.

Eating Disorders NL is responsible for all personal information under our control, and we remain responsible when personal information is processed by third parties on our behalf.

2. We identify the purposes for collection of your personal information

The purposes for collection of personal information by Eating Disorders NL will be identified at or before the time of our collection, usually on the subject materials.

For example, we use personal information to provide services and to keep you, the public, donors and volunteers, informed and up to date on the activities of Eating Disorders NL, including programs, services, special events, funding needs, opportunities to volunteer or to give, open houses, administration and legal compliance.

Eating Disorders NL collects, uses and discloses personal information for the purposes of charitable fundraising activities such as direct marketing, public relations activities, publications and communication vehicles, educating and promoting social action of the public, issuing tax receipts, sending electronic and mail reminders of events and opportunities, donor recognition activities, volunteer recruitment and recognition, planning dinners, awards, galas, golf tournaments, concerts and general fundraising events, and for performing administrative activities related to these purposes.

3. We obtain consent for the collection, use or disclosure of your personal information

You choose the information you submit to us and control how we use and disclose that information, with a few exceptions as may be permitted or required by law. Donors may choose to be anonymous within certain levels of anonymity. If a donor chooses anonymity, we follow that direction.

By voluntarily providing us with personal information in connection with charitable fundraising activities, you are deemed to have consented to our collection, use and disclosure of such information for processing your charitable fundraising activities. You also are deemed to consent to being added to our contact database to receive news of our activities and to solicit further donations. You can withdraw this consent at any time on written notice to us.

4. We limit the collection of your personal information to the purposes identified

Eating Disorders NL limits the personal information we collect to only the information which is necessary for the purposes we have identified.

Eating Disorders NL does not collect any personal health information, other than that which is volunteered directly by the donor, volunteer or other individual, or is otherwise publicly known, or is shared by others voluntarily with Eating Disorders NL.

5. We limit use, disclosure and retention of your personal information

Eating Disorders NL does not rent, sell or trade any personal information, including our donor and fundraising lists, to third parties.

Eating Disorders NL does not use or disclose personal information for purposes other than those for which it was collected, except with consent of the individual to whom the information relates or as otherwise permitted or required by law.

If a donor wishes to make an anonymous donation, that request is respected.

We retain personal information as long as necessary for the fulfillment of our charitable fundraising purposes. We dispose of personal information which we no longer require by shredding, in the case of paper records, and by deleting electronic files or otherwise destroying electronic media containing such records.

6. Accuracy of your personal information

Eating Disorders NL takes reasonable steps to ensure the personal information we hold is accurate, complete and as up to date as is necessary for the purposes for which it is to be used. From time to time, Eating Disorders NL may contact donors to update their personal information.

7. We safeguard your personal information

Your personal information held by Eating Disorders NL is protected with security safeguards appropriate to the sensitivity of the information.

Access to donor and other personal information is provided on a need-to-know basis, as appropriate to the staff member's or volunteer's role and purpose for access.

Staff members and volunteers are not permitted to access any donor records or other records of personal information unless authorized, which means only for legitimate reasons. They are not permitted to access the donor records of their friends, family, neighbours, co-workers or colleagues.

Staff members and volunteers agree through confidentiality agreements to conduct their day-to-day business to protect privacy and to ensure the confidentiality of each donation, request, inquiry, acknowledgment or recognition event with which they are involved. They are prohibited contractually from taking donor lists with them to other organizations.

All personal information collected and inputted electronically is retained on a secured, confidential database. Eating Disorders NL performs periodic audits on electronic records as required to ensure the protection of personal information.

Efforts are made to ensure that personal information is not inadvertently disclosed to persons not otherwise entitled to receive such information.

When you send us a message

If you send a message through one of the forms on this site, we receive what you typed into it, along with the address of the page you sent it from. That reaches us by email and is stored by the company that hosts this website until we delete it.

We use it to answer you. A contact form does not add you to a mailing list, and we do not pass what you write to anyone outside the Foundation.

You do not have to use a form. The phone number and email address on the contact page reach the same people.

When you donate

Donations are handled by CanadaHelps, not by this website. The donation form on our donate page is CanadaHelps' own form, loaded from their site. Your card details and the rest of what you enter there go to CanadaHelps and never pass through this site or our servers. CanadaHelps issues your tax receipt and holds that record, and their privacy policy covers what they do with it.

Content on this site may include embedded content such as videos, images or forms from other websites. Embedded content from another website behaves in the exact same way as if you had visited that website.

Measuring how the site is used

We would like to know which pages help people and which ones do not. Some visitors to this site are in distress, so we ask first rather than assuming.

If you agree, two services measure your visit: Google Analytics, which counts visits and which pages are read, and Microsoft Clarity, which records how a page is used, such as scrolling and where people click.

If you decline, neither one loads. They are not placed on the page at all until you say yes, so declining is not a setting you have to trust us to honour.

Everything you type into a form on this site is hidden from those recordings. We cannot read it back, and neither can anyone else.

We use what we learn to improve the site. We do not use it for advertising.

Your answer is stored in your own browser. Clearing your browsing data for this site clears it, and you will be asked again on your next visit.

What this site stores in your browser

If you have not agreed to being measured, this site stores one thing: your answer to that question, so you are not asked on every page. It stays on your device.

If you have agreed, Google Analytics and Microsoft Clarity each set their own cookies, which is how they recognise a return visit.

Other services this site uses

This site is hosted by Netlify, whose servers keep standard access logs that include visitors' IP addresses.

The typefaces are loaded from Google Fonts, which means Google receives your IP address when a page loads, whether or not you agreed to being measured.

Some pages link to other organisations, such as NEDIC and provincial health services. Once you follow a link, that organisation's privacy policy applies, not ours.